Contact information

01. The Institution

Roots & Stem operates as a digital apothecary dedicated to the architecture of the nervous system. For formal inquiries regarding your order, our formulations, or your place in the Registry, please use the direct channels listed below.

02. Electronic Correspondence

For the most efficient resolution, we recommend contacting our support architects via email. We aim to respond within 24 to 48 hours, prioritizing the stillness of a regulated workflow over the urgency of a frantic response.

  • General Inquiries & Support: apothecary@rootsandstem.com

  • Press & Practitioner Partnerships: admin@rootsandstem.com

03. Physical Registry Office

While our fulfillment center is located in the United States to ensure the biological integrity of our domestic "Descent," our administrative headquarters are located at:

  • Entity Name: Roots & Stem, LLC

  • Address: 502 W 7th Street, Suite 101, Erie, PA  16502

04. Direct Communication

For urgent logistical matters regarding a shipment in transit:

  • Phone: 717-229-8680